Zimbra Consulting Services

Solution Design

Zimbra Collaboration Suite (ZCS) platform architecture sizing and design, site assessment and baseline architecture, long-term business and operations planning, hardware acquisition consulting, specification development, and identification of integration and customization needs.

Example Deliverables:

• Estimated sizing
• Baseline architecture
• High-level design
• Low-level design

Deployment

ZCS installation and configuration and preparing the platform for accounts and data.

Example Deliverables:

• Automated ZCS software installation
• ZCS configuration
• Cluster integration with Red Hat Cluster Suite
• Performance tuning

Provisioning

Automated provisioning of data to Zimbra: server configuration, Class of Service, domain, user accounts with email addresses and aliases, distribution lists with members, generating and setting passwords.

Example Deliverables:

• Provisioning scripts (Perl, Bash)

Integration

Provisioning, reporting, and integration with third-party applications and systems. Common interoperability requirements with existing customer platforms would include Directories (LDAP/AD), authentication and Single Sign-On ("SSO").

Example Deliverables:

• Provisioning scripts or apps (Perl, Bash)
• Authentication with LDAP/AD
• Global Address List (GAL) integration with LDAP/AD
• Zimbra Preauth integration (SSO)

Migration Consulting

Design, planning, scripting and migration testing of email, calendars, contacts and other critical customer data.

Example Deliverables:

• Migration plan and strategy
• Migration scripts and tools
• Migration testing
• Split-domain setup & validation
• Migration from:
  • Zimbra (Open Source and Network Edition)
  • Microsoft Exchange 2000
  • Microsoft Exchange 2003
  • Lotus Domino
  • Novell GroupWise
  • Critical Path
  • Cyrus IMAP
  • Dovecot IMAP
  • Other legacy IMAP servers
  • Outlook (PST files)

Migration Execution

Execution or monitoring of Migration Plan.

Example Deliverables:

• Automated/user-driven migration
• Phased or batched migration

Testing

Functional, performance, or User Acceptance Testing (UAT).

Example Deliverables:

• Sizing and growth verification
• Performance benchmarking
• Functional testing
• User Acceptance Testing

Customization

Rebranding of color and logos of the Zimbra Web Client (ZWC).

Example Deliverables:

• Custom ZWC skin/theme

Workshops and customized training

In addition to the Zimbra training courses (classroom training), we are offering workshops based on customers needs and other customized on-site training.