Next Generation CRM
The Nordic CRM event of the year!
Redpill Linpro's Next Generation CRM is the number one event for everyone interested in how to improve their Customer Relationship Management (CRM) - in order to suit the demands of the Next Generation customer.
The event will focus on methodologies and tools to adapt your relationship management to new technologies, customer behaviour and changing markets. A special focus will be put on how the leading Open Source CRM software, SugarCRM, can be used to enable and utilise new customer and partner relationships.
For whom: Everyone with a general interest in the Next Generation CRM, a specific interest in SugarCRM, or a user of SugarCRM.
When: May 6th, 2010, from 08:30 to 16:00.
Where: Radisson Plaza, Oslo, Norway
Agenda:
| 08:30 | Registration and coffee |
| 09:00 |
Welcome and introduction Björn Ingvoldstad, Business Advisor, Redpill Linpro |
| 09:15 |
Welcome to the era of the social customer: Using social CRM to engage customers in the 21st century Paul Greenberg, author of best-selling CRM at the Speed of Light, 4th Edition |
| 10:15 | Coffee |
| 10:30 |
SugarCRM - what's new Larry Augustin, CEO, SugarCRM |
| 11:15 | Customer case: Tollpost |
| 12:00 | Lunch |
| 12:45 |
CRM for the next decade Jan Sysman, Director of Products, SugarCRM |
| 13:30 |
Drive relevant 1:1 communications to potential and existing customers with very little manual handling Jo Hansæl, Managing Director, Pingbull AS |
| 14:15 | Coffee |
| 14:30 |
IT does matter! Bredbåndsguiden |
| 15:15 |
An opportunity for building culture for sales and development Anders Mørk, Partner, Storform |
| 16:00 |
Round-up and Summary Kristian af Sandeberg, Product Manager SugarCRM, Redpill Linpro |
| 17:00 – 18:30 | SugarCRM Nordic User Group Meeting |
Message to customers attending the Nordic User Group Meeting. Please inform Kristian Af Sandeberg if you are attending the dinner in the evening.
Sign up for the event today!